It is amazing that after 53 years I can truly say that British music is as good as I can remember. Everyone that was nominated for a Brit should be really happy that they are in great company this year.
Its just as well that something is working for us because everything else is pretty grim. On the mighty scale global terrorism, global pandemics and global warming seem to be major challenges for us. On the less than mighty scale the way that all service in the UK now seems to have deteriorated to an incomprehensible level is extremely worrying not to say irritating. Yesterday I watched management in a Holiday Inn ignore customers in favour of doing performance appraisals! The more we spend on customer service training the worse we seem to become. Perhaps you just can't do good customer stuff unless you have basic good manners as a pre-existing competency
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